“They” Said There Were Going To Be Days Like These

Sometimes, life happens smoothly. Sometimes, life is like swimming upstream through molasses. My spring feels like the latter.

When I last left you, it was Saturday morning. To my surprise, I actually got my Saturday off! I had a super lazy day with Bonita and by dinner time-ish, I had ants in my skirt and needed a leg stretch. I decided to go check out Pho Mx, a Vietnamese restaurant with rave reviews. I Googled the location and discovered that it is literally across the street from the real estate agency I worked with to rent my house!

Google is always off on its time estimates since I’m a fast walker. I do about 1KM in 10 minutes, so it took me exactly 30 minutes to walk to the restaurant.

I set off some time just past six at the best time of day at this time of year – when it’s still very light out, but the sun is low enough to not beat down on you and there’s a cool breeze. The 3.2KM walk went very quickly.

The restaurant is located in a strip mall and is beautifully decorated. Reviews said that the pho is the star of the show (as it should be), so that’s of course what I ordered. Pho is a soup and the one I ordered had thin slices of beef and pork with veggies in an incredibly savoury broth to which I added jalapeños, hot sauce, a sweet sauce, lime, and bean sprouts. I had it with a cold ginger-lemon tea.

I could not believe how good my meal was. It had flavours I have never had in my life (a spice in the broth, plus the sweet sauce). While very filling, it was light. I cannot wait to eat there again!

I thought to Uber home, but it was still light out and it was just such a joy to be out in the cool breeze and have this part of Mérida almost to myself. It didn’t get properly dark until I was a block or two from home — I can’t believe how much longer the days have gotten!

When I got in, Bonita gave me her happy dance (if you haven’t seen it on Instagram, you’re missing out) and then she showed me there were no hard feelings for going out by having a proper cuddle. Awwww.

Despite having had a day off, Sunday was a mess since I had not slept well and I had hard files to do.

Monday, I checked tracking on some packages I’d ordered and decided to stay in as I suspected two would be incoming. One arrived super early, but the other, delivered by FedEx, was languishing at a depot. I’ve gotten a “delivery incoming!” notification as late as early evening from them, so I didn’t dare go out. Little did I know that I was about to enter FedEx hell.

You see, last week I ordered a bag of dog food for Bonita from a seller online with much better prices than the vet here. He got the bag out on Friday morning with delivery expected Monday or Tuesday. So when the bag never showed up on Monday, I figured it would be here Tuesday and, again, waited all day even though I was gasping for groceries (ie. was out of coffee).

By 7:00, I’d given up hope, but still left a note just in case, and then walked to Mega (now Soriana) to get what I needed. It was pitch dark and threatening to rain when I came out so I splurged on an Uber home (a whopping 30 pesos — not worth wrestling the truck out of the parking bay!). Still no sign of FedEx when I got home.

The next morning, I got a notification that there was a delivery exception and that there was no scheduled delivery. I called FedEx and they would not help me. So I contacted my seller and he contacted FedEx and was told that they promised to deliver by the end of the day.

By early afternoon, I had an update that my package was still at the depot with no scheduled delivery. I contacted FedEx via Twitter and they escalated my problem to the Latin America office, who thought that telling me, “We told the depot to deliver ASAP” offered any sort of resolution.

It wasn’t until 11:00 this morning, Thursday, that I finally got an “out for delivery” notification and the food finally arrived at 2PM. I only had enough left for one more meal so they cut it way too close.

Now, here’s the interesting part of the story. When I had my FedEx issue last year with an Amazon order, the Amazon clerk posited that FedEx didn’t want to chance delivering to the middle of nowhere with no confirmation that they’d be able to actually make the delivery. So normally, the driver would call to make sure the recipient is home. The Amazon clerk guessed that since I have an obviously foreign name, FedEx figured there was no point calling me as I wouldn’t be able to deal with them and it was just easier to return the package to sender.

Well, guess what FedEx flat out told my seller yesterday? Yup, that their driver couldn’t contact the recipient due to a language issue. Amazon was right!

(By the way, I’ve had another unexpected jump in my linguistic skills — FedEx Mexico’s phone tree was easy yesterday when I had to make multiple calls last year to understand all the options.)

I have no idea how FedEx remains in business. I’ve had issues with them in four countries. Needless to say, the time I’ve spent on this issue has negated any savings. 🙁

Back to work I go. I woke up yesterday morning happy that I’d somehow managed to not have any files in my queue and vaguely dreamed of taking a couple of days off, but within an hour of being up, I was booked through the weekend. Can’t complain about business being good! 🙂