I knew there was something else I had to do today besides, you know, earn a living: schedule a time for me to bring Miranda in for an evaluation of the repairs to be done. I wanted Aviva to advise me how to proceed before doing that.

This was the least frustrating part of my call with my adjuster this morning. She told me that they are not sending another evaluator out. I am to take the rig to get it evaluated. If the body shop guy has the same to-do list as the evaluator did in the US, then we’re good to go. They are not going to quibble over money.

I wanted to give myself plenty of time between the end of my Calgary trip and the evaluation, so I am going in first thing on June 15th. Closer to that date, I will call again and ask if I will be able to leave Miranda there until the repairs can be done. If so, I’ll have enough time to get my cats settled in my mother’s garage, my fridge and freezer emptied, and my office set up in the guest bedroom. Frankly, this would be easier than to pack up, go there, come back, unpack, repack, and go back again. Plus, there is a good chance that the repairs will coincide with the city redoing my mother’s entrance so I would have had to park Miranda on the street for several days anyway.

Now, I need to find a place to have the baseplate installed on the truck. Whew.

I just had a most frustrating call with my adjuster at Aviva.

I don’t have the energy to get into all the details, but the bit that boggles me is that she STILL DOESN’T GET THAT I LIVE IN MY MOTORHOME.

I wish I had the exact quote, but it was basically, “You’re not insured for personal items in the motorhome, just things specific to the motorhome like the fridge that would be damaged in a collision.”

My response was, “WOAH.” I told her that I have the Elite policy that covers me for $15,000 in personal items in the rig and $2,500 for anything left in an exterior structure. She rattled some papers then said, well, you’re claiming $150 for the dishes and filing cabinet. With depreciation, I’ll let you have $120. Fine for that. Geeze.

But did you know that if you have a hard drive that flies across a room and lands hard enough to make skid marks as it slides across the floor your insurance company won’t believe it’s toast until a professional looks at it and makes that determination?

The reimbursement process for that is way too complicated so I am taking that amount, plus the supplemental medical coverage, plus the lost income, plus the trip back to Calgary directly to the third party’s insurance. I will be phrasing things along the lines of “I am mostly satisfied, but there is $2,000 for x, y, and z that they are giving me trouble with. I’m hoping we can resolved this amongst ourselves.” Off to make a call to Ohio. Never mind that I have work to do today.