Slowly Making Plans

I spoke to Aviva this morning. They have authorized me up to $1,000 (up to $100 per day) for a hotel room. Intact is letting me have a car for a few days, but they haven’t decided yet for how long. I have to pay for the hotel out of pocket and wait to be reimbursed, so I only booked until Monday morning because money is suddenly very, very, very tight.

The adjuster for Aviva says that even if the damage is a result of the accident, they may rule against me because I drove without having the rig properly inspected and may have made more damage. I am going to play the ‘look at how much free advertising you guys get from me’ card, especially since the repairs aren’t going to be that much from their perspective. I mean, the hotel amount is ‘just $1,000.’

I have certain things to do today and into tomorrow that require my undivided attention. I hope to leave for the hotel late tomorrow afternoon, freshen up (a shower is going to feel so nice!), then meet up with my friend for our evening. I will sleep at the hotel on Thursday night, but will probably just use it during the day over the weekend.

What. A. Nightmare.

"As Long as You’re Self-Contained"

Just as I hit publish on that last post, the mechanic/tower came to see me to ask if I’d spoken to the insurance company. I explained that because of the time zone difference, nothing is going to happen today and that I think I could be here till into next week because I’m not paying for anything until an adjuster takes a look at everything. He said that’s fine with him, “as long as you’re self-contained.”

Power is not a problem and my black tank is at barely a quarter full. I’m out of water in the on board tank, but I have tons of water in jugs that I can use for washing up and whatnot. So I’m fine on that end. I am going to ask the insurance company to pay for a hotel while I’m stuck so that I have a place to hang out during the day that is closer to my friend’s home and where I can take showers. She and I are going to a midnight movie premiere tomorrow, so that would be a very late night for me if I had to come back to the rig to sleep. So even if the insurance company says no, I am going to pay for a hotel room for at least one night. I am also going to see if Aviva would pay for a rental car for a bit longer than Intact would.

So I’m settled in for the long haul and looking forward to speaking with the adjusters so that I can get the ball rolling on salvaging the rest of my vacation.

Stuck On the Side of the Road in My RV: How I Dealt With It

I’ve been asked by a few people how I got from the side of that road yesterday to not just the towing yard, but a towing yard that is also a shop that can do the work on my rig. So I thought I’d share the steps I took yesterday to get here.

Soon as I knew there was a problem, I pulled over. I was unable to put the rig into park, so I settled for neutral and cut the engine. I carefully exited the rig and walked around, noticing there was a burnt smell, but not sure where it was coming from. I was in a bad location and this was not the time to sit and wait and hope that things would fix themselves. I needed a tow.

The last time I tried to have Miranda towed, my roadside assistance program at the time tried to screw me over. I had paid them several hundred dollars through my insurance company so that I would be covered to have the motorhome towed in case of an emergency. But when I called them for a tow, they said that their nearest affiliate was far enough away that I would have to pay a $150 out of pocket surcharge to have the rig towed. I wound up paying $125 to a wrecker located just a few minutes away.

All that to say that I do not have roadside assistance. So last night I was sitting in the middle of nowhere with no real idea where I was. I asked my GPS to tell me where the nearest automotive services were and called the first company that had towing in the name. I knew that if they couldn’t help me, they would know who locally could. I did the same thing that night after I lost the brakes. Whoever thought to put phone numbers as well as addresses into the GPS database is a genius.

While I waited for the first company to pick up, I fiddled with my GPS until I got the screen that told me where I was. This was brilliant. I had a street and city, nearest house address, nearest intersection, and GPS coordinates. I was able to precisely tell the tow companies where I was, which helped to narrow down the choices of who could get to me.

Now, the other consideration was finding a wrecker that could handle a motorhome. When you say ‘motorhome’ to a tow company, they assume a giant 40′ diesel pusher. I am quick to say that I have a small motorhome that is a class C on a Ford-E450 chassis, basically a 32′ Econoline van.

The third tower I spoke to is also a mechanic who could fix the problem. This was just dumb luck!

I told him I thought I lost my transmission. He made me do a few tests and determined over the phone that my rear axle had gone. So he knew Miranda would have to be towed from the rear. This is more complicated because you have to tow with the full weight of the rig on the front end. He asked me how much stuff I had inside and I replied with more useful information, her approximate weight, which was just under 14,000 lbs at last weigh-in. He said that if this was right, then his wrecker would just be able to lift and take her the 15 miles to his shop.

When he arrived, he spent some time under the rig and confirmed his over-the-phone diagnosis. He asked me again how much stuff I had inside and almost blanched when I said everything I own. I know he didn’t believe the weight amount that I told him. He had me sit in the RV cab while he got Miranda up onto the lift. I had my dinner during that time, amusingly enough. Once she was loaded, he had me sit in his truck and told me he was cautiously optimistic, but he’d know in a few minutes if she was going to tow okay.

Miranda ended up doing great and he had no trouble getting her to the yard although it was sloooow going and some of the longest 15 miles of my life!

Once at the shop, he dropped her on as level a spot as he could find, which was really not level and twisting the chassis. I told him I had levelers so he had me put some in front of the front wheels and he rolled Miranda over it. Then, he lifted the back end while I placed levelers under the passenger rear wheels. The leveling isn’t perfect, but it’s liveable.

After all that, he left me to my own devices, saying to come see him today once I’d spoken to the adjuster.

So to recap, a GPS and a cell phone are really useful to have in an emergency. I am very, very grateful that I upgraded my Verizon phone to include use to and in Canada.

Oh, and it took less than two hours to go from, oh no, there’s a problem, to leveled in a safe spot for the night.