Canadian Telecom Monopolies Have Too Much Power

So this is the bureaucratic hole I am in right now: no reliable internet access at home and no hope to EVER get it. I have been communicating with SaskTel extensively and that is their final verdict: no future plans to develop in my area.

Because I am in such a deep rural area, the only option is cellular internet. That service is absolutely awesome and reasonably priced where it exists. If I could get that service, I would be very happy. Right now, I pay for it, but because there is no service in my community (zero bars), I can only get a tenuous signal using a cell signal amplifier/booster. I frequently have to drive 3KM up a hill to a neighbour’s lentil field just to send an email with a small text attachment.

SaskTel holds the monopoly for telecom development in this province. In 2013, they put up a tower in my area, that in theory, would have connected my community to the 21st century. Only they did not corroborate topographic and population data and so that tower’s signals pass right over my community and essentially serve no one.

SaskTel refuses to investigate this mistake and tell me that they don’t plan to do any development in my area in at least the next 10 years.

Today, I got a flier from Industry Canada (where I used to work, coincidentally) telling me, hey, high speed internet is coming your way! I visited their site, Connecting Canadians and saw that this is FALSE. My community is not on the books to get any infrastructure changes. And according to my ISP (ie. SaskTel), we’re on the coverage map, so why should they have to do anything else? Yes, we are on the coverage map, but this is a mistake. Because we are in a valley, the signal from the tower that was meant to serve us actually passes right over us!

This ‘Connecting Canadians’ initiative is going to supposedly bring high speed internet to 98% of Canadians. SaskTel’s development in the last several years has brought connectivity to about 98% of Saskatchewan. I find it hard to swallow that my community of 500 people, never mind all the tourists who come to visit our petroglyphs, museums, and campgrounds, are part of that 2%.

I’ve been to what I thought was the end of the world, like northern Yukon and the Northwest Territories. Communities there are extremely well connected. They get a lot of attention and money. But no one seems to know about this little strip of land between the TransCanada and the US border, between Alberta and Lake Superior, that is still living in the dark ages. And when they find out about it, they don’t care.

I have no other option for internet except for dial up or satellite. That SaskTel considers these to be a reasonable alternative to high speed broadband internet is hilarious.

I need internet for my business and to stay in touch with the outside world (we don’t have cable TV or radio out here either!). In 2011, the United Nations declared internet access to be as basic a human right as access to fresh water. I live in a non-isolated community in a developed country and I will never have internet access in a place I love and was hoping to make a life.

According to federal law, my fate entirely rests in the hands of one company with an extraordinary amount of power: “Canadians currently without 5 Mbps service are encouraged to contact local Internet service providers to discuss the possibility of extending high-speed Internet access to their area. The final decision to offer high-speed Internet in a given area rests with individual ISPs” (emphasis mine).

This is the second time in my life that I have found myself in this position. The first was when I lived a mere 50KM from Ottawa in the heart of cottage country where politicians and celebrities have homes. If I still lived there, I would still be waiting for cellular and broadband service. So with that knowledge, I know that my situation here in Saskatchewans is truly hopeless.

I would be grateful if you share this story to show the kind of malarkey we get from the Canadian government. The ‘Connecting Canadians’ initiative is a joke . If they really wanted to connect us, they wouldn’t give telecom monopolies all the power.

13 thoughts on “Canadian Telecom Monopolies Have Too Much Power

    • This is just one in a long line of grievances with this country spanning more than two decades. My solution is to tell it to go F itself and to emigrate elsewhere. I’m working on it.

  1. Rae, this is what the little community I lived in did when the telephone company had a DSL cable 10 miles west of town with no intentions of stringing 10 miles of cable to us. We/everybody in town called the phone company every morning until we got a date for them to run the cable. A few phone calls to the Utility Commission(Kansas Corporation Commission), Governor’s office, local representatives didn’t hurt either.

    Gather up the phone numbers and addresses; go door to door and pass them out to your neighbors. There are 500 of you, that’s 3 times what we had in our community. Your community needs to become a squeaky wheel!

    • My biggest obstacle is that my neighbours are so used to living in the dark ages (most are two generations older than me), so they don’t get why this is important and so they won’t stand with me. I’ve already passed out information and phone numbers and it’s been pointless. 🙁 I’m the lone madwoman clamouring for service. It’s no wonder I’m not getting anywhere.

      • That’s sad!

        The cowboys/ranchers (lived in the Flint Hills) saw the point of having good, reliable internet services.

  2. I do have a suggestion for you. If you can get internet 3km a way you could get permission from the land owner to put a repeater antenna up. In all honesty you could for less then $500 USD probably set up a repeater ISP – shoot it in your valley. You could buy a $500 bandwidth package and just resell it to the people in your area and make a nice profit. I have a friend who did this. He had like 100 customers and a nice 2ndary income. It really could be a matter of 2 cheap routers and an old outdoor freestanding tv antenna. Its definitely worth looking into.

    • Brent, this is what someone in my neighbourhood in Quebec did ten years ago. He got hit with I don’t know what charges and was jailed and had to pay huge fines even though every single penny of the data was paid for. Of course, this is SaskTel I’m dealing with, not Bell, so they wouldn’t have as many resources to come after me, but I still can only see the my installing a repeater plan going very badly. And really, THEY should be installing the repeater.

      • Well – something to think about: If you do it all with lower power equipement that is legal – and then you register as an ISP and purchase bandwidth that you can resell you should be able to do it.

        In the US they made a law requiring bandwidth providers to sell bandwidth to resellers. IANAL but you may be able to get registered as a reseller, and it may not be as big a deal as it may seem on the surface. You would probably have to consult someone in the know, but the potential side income could make all the time and effort worth it.

        • Not possible in Canada. Telecom has monopolies. This is why we are so far behind the rest of the world in prices, services, availability, etc.; there is no competition. I read a recent study that Latin America in general is worse or equal to Canada in these areas, but otherwise all but the most remote parts of the African continent are way ahead of us.

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