Last month, I logged into the Telus website to check my airtime usage and noticed an incredible anomaly: nearly two GB of transfer on a day when I was on the road. It wasn’t possible! I don’t get those kinds of speeds, I know better than to do huge downloads or streaming or whatever, especially since I knew that I was only halfway through my billing cycle and already at 4GB.<\/p>\n
I called Telus immediately and was told there was nothing that could be done until I got my bill. It came today and it was for twice what it should have been. After a half hour on the phone with them, including requesting that I be transferred to the original tech person’s supervisor, I managed to get the overage for this month waived, but was warned that they will never do that again.<\/p>\n
I could not get them to acknowledge that that day of excessive transfer was an obvious anomaly, however it happened. I pointed out that when I went over a couple of months ago, I paid it. I also made note of the fact that my biggest day of data transfer in six months was half a gig, a long way from two gigs!<\/p>\n
My billing cycle has reset, so I’m going to be even more vigilant in watching it as I go back to using my aircard. There’s another concern: roaming. Being on a border town, there is a chance of my aircard catching a US tower. Telus says there is absolutely nothing they can do to keep me from roaming (not sure I believe that). So, I’m not really motivated to use my aircard here, even though the service is great, since roaming fees would be even worse than excess bandwidth fees. Augh!<\/p>\n","protected":false},"excerpt":{"rendered":"
Last month, I logged into the Telus website to check my airtime usage and noticed an incredible anomaly: nearly two GB of transfer on a day when I was on the road. It wasn’t possible! I don’t get those kinds of speeds, I know better than to do huge downloads or streaming or whatever, especially […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1442,632,635,1283,5,9,3],"tags":[],"class_list":["post-21919","post","type-post","status-publish","format-standard","hentry","category-britishcolumbia","category-canada","category-north-america","category-osoyoos-bc","category-rving","category-tech","category-travel"],"_links":{"self":[{"href":"http:\/\/www.raecrothers.ca\/blog\/wp-json\/wp\/v2\/posts\/21919","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.raecrothers.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.raecrothers.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.raecrothers.ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.raecrothers.ca\/blog\/wp-json\/wp\/v2\/comments?post=21919"}],"version-history":[{"count":0,"href":"http:\/\/www.raecrothers.ca\/blog\/wp-json\/wp\/v2\/posts\/21919\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.raecrothers.ca\/blog\/wp-json\/wp\/v2\/media?parent=21919"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.raecrothers.ca\/blog\/wp-json\/wp\/v2\/categories?post=21919"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.raecrothers.ca\/blog\/wp-json\/wp\/v2\/tags?post=21919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}